Boston Cell Outage: Will It Change Your Crisis Communication Strategy?

4-19 CELL PicFirst and foremost, our hearts go out to everyone impacted by the Boston Marathon bombings. But our heads are also spinning with thoughts of how this incident will affect our profession and plans. There were numerous news reports about cellular communication failures following the explosions. Reports of a government cellular network shut down were false, and it turns out that networks just couldn’t handle the volume.

This Bank Infosecurity article raises some important questions about the wisdom of relying on cellular communication in a crisis: “This outage is yet another reminder to organizations that they need to develop alternative ways to communicate with employees during such emergencies. Otherwise, they could put their organizations’ continuity plans at risk.”

Give the full article a read and then take this week’s one-question survey, in which we ask if you’ll be reconsidering your reliance on cellular communications in your plans.

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