Speaker: Chuck Claus and Susan Richards, Defense Finance & Accounting Service
This session will provide an overview and a decision making framework to assist organizations in evaluation business continuity software. This framework can be utilized for selecting a new system or replacing the existing system with something more appropriate for their organization. Attendees will develop an appreciation for key areas to consider when selecting a new tool.
The session will focus on the Business Case Analysis process the speakers created to assist in determining if current continuity software was meeting evolving Agency needs. As a part of the analysis, they examined the current system and opportunities for reconfiguration; identified key system requirements; assigned weighted evaluation criteria; evaluated user needs; and did extensive market research. The presentation highlights the framework used to provide insight for other organizations that may be considering either purchasing new business continuity software or replacing their current system. This presentation does not endorse or detract from any particular system but rather focuses on the evaluation and decision making process.
To view this presentation, follow this link: Business Case Analysis of Continuity Planning Software
About the Speakers: Chuck Claus is the Director of Contingency Planning for the Defense Finance & Accounting Service (DFAS) where he is responsible for the Agency’s continuity of operations planning and crisis response teams. He has more than 35 years of experience in emergency management, business continuity, disaster recovery and crisis management. He has created programs in the healthcare industry as well as a Fortune 100 financial institution. He is a DRI Certified Business Continuity Professional and FEMA certified Professional Continuity Practitioner.
Susan Richards is a Continuity Planner with DFAS and is a DRI Certified Business Continuity Professional and FEMA certified Professional Continuity Practitioner. Prior to her career at DFAS, Susan was an emergency manager for the City of Indianapolis, and also served as a planner for the Marion County Health Department specializing in mass casualty and surge health care events.