Organizational Governance: Developing the Governance Program Script (Part 2)

Speaker: Michele Turner, Microsoft

This session is just in and builds on the highly successful session Michele Turner delivered at DRI2012! As discussed during session one, a solid governance structure is key in effectively driving substantial change throughout an organization.  Identifying and documenting clear roles and responsibilities was the crux of last year’s discussion.  These roles and responsibilities (summarized below) are essential in creating a sustainable and repeatable governance process.

  • Work groups: Driving actions on milestones and deliverables
  • Steering committee: First line of review and approval
  • Governance council: Final sign-off

Having the management structure in place for accountability and decisioning sets the stage with the appropriate players; but, where’s the script?  What is the story line?  What is the plot? What’s the motivation?

During this session, under the heading of governance and script elements of Risk, Policy and Compliance (RPC), we’ll discuss the framework needed for a governance program.  Starting the dialogue, socializing this script with the necessary parties, and mapping the components to better understand their interrelated themes will be discussion points.  Updated industry references and enhanced templates will be provided to support program development.

To view this presentation, follow this link: Organizational Governance: Developing the Governance Program Script (Part 2)

Michele TurnerAbout the Speaker: Michele L. Turner, MBCP, FBCI, CISA, CRISC, most recently served as Director- Unified Incident Response Governance for Microsoft, where she managed the Unified Incident Response (UIR) Governance process for Microsoft’s (MS)- Trustworthy Computing (TwC) organization. Within this role, she collaborated with senior and executive management to enhance associated policy, standards and procedures (PSPs), test response processes, and drive a corporate-wide UIR initiative. This effort enabled Microsoft to resolve customer-impacting privacy, reliability, and security incidents in an effective manner.

Prior to this role, Turner drove the TwC Policy Governance process, as well as the governance and risk management areas for the business of Microsoft IT within the office of the CIO. Previous Microsoft roles also include the development of the operational enterprise risk management and enterprise crisis management groups, as well as managing the pandemic program for the organization.

Turner also is a member of the Disaster Recovery Institute (DRI) International’s Foundation Board, which assists organizations and communities impacted by disaster to engage with relief organizations worldwide efficiently and effectively as they begin the recovery process. She is a former member of the National Fire Protection Agency (NFPA) Standards Committee, Disaster Recovery Journal (DRJ) Editorial Advisory Board, as well as past Chair of the DRI International Strategic Alliances Committee. Turner also is recognized as a Fellow of the Business Continuity Institute (FBCI), a Master Business Continuity Professional (MBCP), Certified Information Systems Auditor (CISA), Certified GRC Professional (GRCP), and has achieved the Certified in Risk and Information Systems Control (CRISC) designation.

Turner has been featured in the Diversity/Careers in Engineering and Information Technology magazine as a Woman of Color making her mark in IT. She has received her BA degree from Roosevelt University (Chicago, IL), and her Masters of Science degree in business continuity from Norwich University (Northfield, VT).  She has 20+ years’ experience in information technology, governance, business continuity, and risk management related efforts.


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