What you do is important. But how do you convey that to stakeholders, including upper management? One of the best ways to communicate the value of your program — as well as the exposures your organization faces — is a sound metrics program.
Let DRI help you implement or update a metrics program by providing a thorough overview of best practices and solid examples that you can adapt to your organization. Our one-day web-based course — BCP-MET: Business Continuity Metrics Overview — will put you one giant step ahead when it comes to reporting on things like program status, exposures, successes, and deficits.
- Guidelines for defining program milestones, relevant output, and expected results.
- A thorough presentation of metrics in general: common metric tracking processes, how they are tracked, how often, and what they represent.
- Strategies for understanding your audience: who they are, why should they care and creating metrics that resonate with them.
- Understanding how deficiencies can be used to your advantage, how they lead to success of the program by providing energy for change, and how to avoid becoming “Red Averse.”