DRI is partnering with the University of Maryland’s Smith School of Business for the first in its Collegiate Conference series, April 10 in University Park, MD — a great opportunity for experienced business continuity professionals to network with the next generation.
The Smith School’s Brain Trust weekly e-newsletter is worth checking out for its “bite-sized business insights” on the topics of the day, including:
- Airlines – Smith marketing professor Roland Rust argues that airlines are relying on flawed and simplistic models of customer service, and offers alternatives.
- Ports – Referring to the recent U.S. west coast port dispute, Smith professor Thomas Corsi, co-director of the Supply Chain Management Center, says companies burned by the slowdown should consider other options the next time around.
- Interest hikes – Smith School professor Peter Morici shares five things you need to know.